Terms of Service

Welcome to Unplain Fridge! These Terms of Service ("Terms") govern your access to and use of the Unplain Fridge website, services, and applications (collectively, the "Service"). Please read these Terms carefully before using the Service.

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to all of these Terms, do not use the Service.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the modified Terms.

3. Account Registration

To access certain features of the Service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Ordering and Payment

4.1 Meal Orders

All meal orders are subject to availability. We reserve the right to limit quantities and to refuse service to anyone at our sole discretion.

4.2 Pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

4.3 Payment

You agree to pay all charges incurred by your account, including applicable taxes. We accept various payment methods as indicated on our website. By providing your payment information, you represent that you are authorized to use the payment method.

4.4 Refunds

Refunds may be issued at our sole discretion. If you believe you are entitled to a refund, please contact our customer service within 48 hours of receiving your order.

5. Delivery and Pickup

5.1 Delivery Areas

We currently deliver to select locations as indicated on our website. Delivery times are estimates only and are not guaranteed.

5.2 Pickup Locations

For pickup orders, you must collect your order within the designated time window. Orders not collected within this window may be discarded without refund.

5.3 Food Safety

It is your responsibility to properly store and handle all food products upon receipt. We are not responsible for any food safety issues that arise after delivery or pickup.

6. User Conduct

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Violate or encourage others to violate any right of a third party
• Interfere with security-related features of the Service
• Attempt to gain unauthorized access to the Service or related systems
• Use the Service to distribute unsolicited promotional or commercial content
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Unplain Fridge and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

9. Limitation of Liability

In no event shall Unplain Fridge, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use or alteration of your transmissions or content

10. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Unplain Fridge makes no warranty that:

• The Service will meet your requirements
• The Service will be uninterrupted, timely, secure, or error-free
• The results that may be obtained from the use of the Service will be accurate or reliable

11. Allergen Information

While we take care to avoid cross-contamination, our meals are prepared in a kitchen that handles all major allergens. We cannot guarantee that any product is free of any allergen. Customers with food allergies should exercise caution and consult with their healthcare provider before consuming our products.

12. Nutritional Information

Nutritional information provided is approximate and based on standard product formulations. Actual nutritional content may vary based on specific ingredients used and preparation methods.

13. Subscription Plans

13.1 Subscription Terms

If you purchase a subscription plan:

• Your subscription will automatically renew at the end of each billing cycle
• You may cancel your subscription at any time before the next billing cycle
• No refunds will be provided for partial subscription periods

13.2 Cancellation Policy

To cancel your subscription, you must do so through your account settings or by contacting customer service at least 48 hours before your next scheduled delivery.

14. Promotions and Discounts

From time to time, we may offer promotions or discounts. These offers:

• Are subject to specific terms and conditions
• Cannot be combined with other offers unless expressly stated
• May be modified or terminated at any time without notice

15. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

16. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through good faith negotiations. If such negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the UK Arbitration Association.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

18. Entire Agreement

These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

19. Contact Information

For any questions about these Terms, please contact us:

• By email: legal@unplainfridge.com
• By visiting this page on our website: Contact Us
• By mail: Unplain Fridge Legal Department, 123 Food Street, London, UK